Do you offer refunds or exchanges?Updated a year ago

[’Yes’ answer]

Yes, we offer refunds and exchanges within [30 of days] days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that [any exceptions, e.g., sale items, refurbished products] are not eligible.

For returns or exchanges, please contact our customer support at [[email protected]]. Refunds will be processed to the original payment method within [5 of days] days of receiving the returned item.

[’No’ answer]

Unfortunately, we are unable to offer refunds or exchanges after a purchase has been made. This policy is due to the nature of our products, which include [chemical liquids].

However, we are committed to ensuring customer satisfaction. If you receive a damaged or incorrect item, please contact us immediately at [[email protected]]. We will review the situation and strive to resolve the issue, which may include a replacement, discount, or store credit.